The Shores Of Our Souls
the debut novel by
Kathryn Brown Ramsperger
Bookstores/Vendor Sales & Returns:
Sales:
I am happy to send ONE signed print copy of my novel upon request.
Wanting more than one copy of my novel?
Simply visit the TouchPoint press bookstore link below, click “Shop Now” and follow directions.
Returns:
You can submit your request via email (info@touchpointpress.com), fax your request to: 870-200-6702, Attn.: Returns; or submit your request using the Vendor Portal. Once registered at the TPP bookstore, contact us for access to the Vendor Portal.
My publisher’s return policy is simple. In the event you have returns, simply contact them with the original order ID (will begin with TPP followed by the #, for example TPP000) and the quantity to be returned. TPP will send a prepaid UPS label for you to return copies to them. Upon receipt of the shipment, they will process the refund for returned copies.
What about orders placed through distributors or retailers that do not accept returns?
TPP honors return requests purchased from distributors or retailers (e.g. Ingram, Amazon, etc.), even if they do not allow returns. However, ordering directly from the TPP bookstore streamlines all processes as we can approve and process return requests quicker.
If you are returning copies purchased from a distributor or retailer, you will email or fax the shipping statement/invoice or equivalent of this document that shows the quantity ordered, the amount paid, and date of purchase along with the return request (via fax or email).